FAQs
Frequently Asked Questions
Yes. OSHONIC smart toilets are supplied with required Australian certifications for legal installation.
Smart toilets require standard plumbing connections and a nearby power point. Installation must be completed by a licensed plumber.
In most cases, a standard compliant power outlet is sufficient. Your installer can advise based on site conditions.
No. Installation is not included and must be arranged separately with a licensed plumber.
No. Installation must be carried out by a licensed plumber to ensure compliance and warranty coverage.
Yes. OSHONIC products are selected for Australian plumbing conditions.
Horizon is our entry model focused on essential smart features. Zenith offers additional premium comfort and functionality.
No. WELS-rated systems are designed for water efficiency.
Our local support team will assist with troubleshooting and warranty assessment.
Yes. Trade pricing is available for approved builders and trade customers.